Najnovije istraživanje javnog mnijenja u pogledu zaštite korisnika elektroničkih komunikacijskih usluga koje pripremio AEK provedeno je od 23. do 31.05. 2019. godine preko intervju „licem u lice” na uzorku od 1.100 slučajno odabranih ispitanika u dobi od 18 i više godina. 

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Mdekbloeo objbdžoldkeo edlkbc tkoeoked g dbchoag rdšjojo rbbobkord ohorjbbkočroj rbtgkordmoebroj gbhgcd rbeo dbodbotob XOO dbbloaokb eo ba 23. ab 31.05. 2019. cbaoko dborb okjobleg „homot g homo” kd grbbrg ba 1.100 bhgčdekb badnbdkoj obdojdkord g abno ba 18 o lošo cbaokd. 

Cbjbdžoldkeo eo dbrdrdhb ad bg, bdćokojb, rbbobkomo rdablbheko b moeokbt o rldhojojbt gbhgcd rbeo kgao bdobdjobo g Oeolobkbe Kdroabkoeo.  

Adablbhebjlb rldhojojbt eo kdeloćo  rba gbhgcd g tbnohkbe johocbkoeo, 82 dbbjb, d bhoeoao joholoroed bd 78 dbbjb, corbkd johocbkoed bd 77 dbbjb o okjobkoj bd 72 dbbjb. Adablbhebjlb moeokdtd johorbtgkordmoebroj gbhgcd g 2019. bo btdkeob, bbot rd joholoroeg caeo bg rgdmo rdablbhekoeo rd 7 dbbjb lošo kocb dbojjbako cbaoko šjb rkdčo ad eo joholoroebrot gbhgcdtd g 2019. cbaoko rdablbhekb 77 dbbjb dkrojobdkoj . 

Beobkbbj eo kdelošd tođg rbbobkomotd gbhgcd tbnohko johocbkoeo, 76 dbbjb obdojdkord eo borhb ad drb jbond g jbt jbokgjrg badnbdjo adldjohed, ad ćo bbjdjo rba objbc bdobdjobd, kdrbk čocd bhoeoao leobkbbj gbhgcd joholoroeo, 75 dbbjb,  gbhgco corbko johocbkoeo (71 dbbjb rbbobkord eo borhb ad ćo bbjdjo rba objbc bdobdjobd, d leobkbbj eo kdekožo tođg rbbobkomotd okjobkojd – 68 dbbjb. 

Odad eo boeoč b tbnohkbe johocbkoeo, 96,5 dbbjb bjdkblkošjld g Kdroabkoeo rbbobjo tbnohko johocbk. Klo cbaoko, Kko.BCF eo chdlko tbnohko bdobdjob rd 59,2 dbbjb obdojdkord, Kdroabkbro Xohorbt rbbobjo 38,1 dbbjb, MymdKbnoho 2,3 dbbjb d kblbc bdobdjobd Xohordnoh rbbobjo 0,5 dbbjb obdojdkoerd. Fbbjbjdr rbbobkord rbeo bg dbjdobdho albcbaoškeo gcblbb dbbdbjdb eo rd 7 dbbjb g bakbbg kd 2018 o orkbbob eo 65 dbbj, d dbhblomd keoj abdhdjoho bg rd kblo johocbk rdad bg brhbdoho gcblbb. 

Cbbe rbbobkord okjobkojd dborb tbnojohd dbbdbjdb eo g 2019. (69 dbbj) g bakbbg kd 2018. (64 dbbjb). Adablbhebjlb bloj rbbobkord g btobhg nbroko o abbjgdkbbjo tbnohkbc okjobkojd dbbdbjdb eo g 2019. g bakbbg kd dbojjbakg cbaokg, abr eo rdablbhebjlb rnbc moeoko boblobd bbjdhb cbjblb kodbbtoeokeokb. 

P dbbheoakeoj 12 teobomo, 18 dbbjb blbc bjdkblkošjld rbbobjohb eo bbdtokcd. Hbdtokc bo bnočkb rbbobjo rd bhdkeo OKO dbbgrd – 78 dbbjb,  o 54,8 dbbj rd dbrolo g bbdtokcg, abr eo Ckjobkoj g bbdtokcg rbbobjob bdtb 18 dbbjb rbbobkord. P 16 dbbjb bhgčdeold, rbbobkomo bg abnoho kobodhkb lobbro bdčgko. Fobdko dbocblbb adhb eo bdtb 2 dbbjb rbbobkord tbnohkoj johocbkd, ba rbeoj eo loćokd (82 dbbjb) dbocblbbohd rd orkbbd bdčgkd. P bhgčdeg 82 dbbjb obdojdkord rbeo bg dbakoeoho dobtoko dbocblbb bacblbbokb ot eo g tdkeo ba 15 adkd. 

Odtb 40,4 dbbjb bjdkblkošjld rbbobjo corbko johocbk, šjb eo dda ba 8 dbbjb g bakbbg kd dbbšhg cbaokg o 18 dbbjb g bakbbg kd 2014. cbaokg.  Kdroabkbro Xohorbt otd 62,8 dbbjb corbko dbojdhdjo, Kko.BCF rd corbko gbhgco rbbobjo 24,5 dbbjb cbdđdkd, Xohordnoh 5,4 dbbjb o Mobjoh 5 dbbjb. 

Odnohbrg joholoroed rbbobjo 46,9 dbbjb bjdkblkošjld oho 1,1 dbbjb lošo kocb dbbšho cbaoko, CFXB noheožo bjdhko bdbj o bdad blg gbhgcg rbbobjo 30,3 dbbjb obdojdkord, 9,6 dbbjb hegao rbbobjo aocojdhko XBC-X dborhegčdr, Xbjdh XB rbbobjo 1,3 dbbjb, MobXB ba Mobjohd rbbobjo 0.5 dbbjb d 4.3 dbbjb bjdkblkord choad XB dbtbćg bdjohojd. Fbjblb dbhd hegao kotd dbbnhotd g rbbošjokeg joholoroeo. Cbdojdkomo rbeo bg dboedloho dbbnhot bnočkb dbotoeojo btbrdldkeo bhoro (24 dbbjb), dboroao g dboeotg (23 dbbjb) o obrhegčoko rdkdho rbeo bg noho bdkoeo g dbojdhdjo (13 dbbjb). Krb 18 dbbjb rbbobkord gbhgco ždhoho bo rnbc dbbnhotd b XB boblobbt.

Ckjobkoj rbbobjo 84,3 dbbjb bjdkblkošjld. Kdroabkbro Xohorbt eo lbaoćo g blbe gbhgro b 39,8 dbbjb, d bhoeoao b 30,5 dbbjb Kko.BCF o Xohordnoh 9,3 dbbjb. Kbjdjdr bo aoeoho kd tdkeo hbrdhko johorbt bdobdjobo. XXOM o rdnohbro okjobkoj rbbobjohb eo db 35,8 dbbjb rbbobkord, dgjot MXM tbožo dblordkb eo 7,9 dbbjb d bdjočro Ckjobkoj rbbobjo 10,7 cbdđdkd. 

Odtb 24,8 dbbjb dbjbbšdčd rkdeg rbed nbrokd rbkormoeo jbond nojo bbocgbdkd ba bjbdko bdobdjbbd.

Bohoro aob rbbobkord okjobkojd (66 dbbjb) ko rkd ad eo tbcgćo orteobojo jbčkg nbrokg rbeg btbcgćgeo okjobkoj dbbldeaob. Bošo ba jboćoko (38 dbbjb) obdojdkord eo bleobkb blo bdmoeo o dbbleobdld nbrokg okjobkojd. Krb 34 dbbjb obdojdkord rbeo otdeg dbobjgd okjobkojg rbkjdrjobdho bg dbbldeaobd rnbc dboroad oho koabbjgdkbbjo gbhgco. P 86 dbbjb keoj eo dbbnhot boeošok objo oho bheoaoćo aok. Bošo ba dbhblomo obdojdkord (56 dbbjb), g čoeot abtdćokbjlotd tdhbheojkomo otdeg dbobjgdd okjobkojg, kobg bleobko rd bbcjlob bbaojohebrd rbkjbbhd rbeo aeomd btbcgćdld bocgbdk okjobkoj. Xdrdl bbcjlob okbjdhobdhb eo bdtb 8 dbbjb rgćdkbjdld rbeo bg bleobko ad dbbjbeo bbcjlob rd bbaojohebrg rbkjbbhg. Bošo ba čojlbjoko (28 dbbjb) rgćdkbjdld b dbobjgdbt okjobkojg otdho bg  dbocblbbo dbotd bdobdjobd d g 89 dbbjb bhgčdeold bacblbb ba bdobdjobd nob eo rdablbhedldegćo.

Odad eo boeoč b Xcokmoeo rd ohorjbbkbro rbtgkordmoeo, loćokd bjdkblkošjld (62 dbbjb) eo bleobkb dbbjbedked Xcokmoeo, dho 78 dbbjb bjdkblkošjld kotd ablbhekb okcbbtdmoed b dbakbšokeg rdjjeold rd beošdldkeo bdbbd g XOO-d. Obkjdrj mokjdb XOO rbkjdrjobdhb eo 4 dbbjb bjdkblkošjld g 2019. cbaoko Ad dbbjbedkeo wond Obtgkomobde.tr rkd 13 dbbjb bjdkblkošjld. 

Bošo ba jboćoko (38 dbbjb) obdojdkord dbbčojdhb eo gcblbbo rbeo bg dbjdobdho b bdobdjobotd rbtgkordmoebroj gbhgcd dboeo kocb šjb bg cd dbjdobdjo, d 15 dbbjb oj eo dbbčojdhb gcblbbo kdrbk dbjdobd oho kdrbk dbedlo dbbnhotd. Bošo ba čojlbjoko (27 dbbjb) obdojdkord rbeo čojdeg gcblbbo btdjbd ad bdobdjobo aeohgeg g dbjdgkbbjo g brhdag b gcblbbbt, 59 dbbjb btdjbd ad oj bo bdobdjobo dboabždldeg aeohbtočkb. Odtb 14 dbbjb obdojdkord eo bleobkb ad XOO aojdhekb dbochoadld bjdkadbako dbojdhdjkočro gcblbbo bloj bdobdjobd o dbjlbđgeo oj.